Privacy Policy

Last updated: 01.04.2026

Sullivan Moving Services (“we,” “our,” or “us”) owns and operates the website https://sullivanmovingservices.com (the “Site”) and provides moving and related services (the “Services”). When you access or use the Site and our Services, you agree to the data handling practices described in this Privacy Policy.

1. What Information We Collect

We collect the following categories of information:

  • Contact information — your name, phone number , email address [email protected], and service address when you request a quote or reach out to us.
  • Moving details — pickup and delivery addresses, home or office size, preferred moving dates, inventory lists, and any special instructions you share.
  • Technical information — IP address, browser version, device type, pages you visit, and referring websites, collected automatically through cookies, server logs, and similar tools.
  • Communication records — the content of messages you send us via contact forms, email [email protected], or phone .

We do not intentionally gather sensitive personal data unless you choose to provide it and it is necessary to perform the Services.

2. How We Use Your Information

Your information helps us:

  • Prepare accurate estimates, schedule moves, and carry out our moving and related Services.
  • Respond to your questions, confirm bookings, send updates, and provide customer support.
  • Process payments and guard against fraudulent transactions.
  • Maintain, improve, and analyze performance of the Site and our services.
  • Meet legal requirements and respond to lawful requests.

We may also send you service-related alerts, reminders, or occasional promotional messages. You can opt out of marketing communications at any time.

3. Legal Grounds for Processing (Where Applicable)

Where required by law, we rely on the following bases to process your personal information:

  • Your consent (for instance, when you complete a form or agree to receive marketing emails).
  • Performance of a contract (to deliver the moving services you requested).
  • Compliance with legal obligations.
  • Our legitimate interests (such as improving services and preventing fraud), provided your rights do not override them.

4. Cookies and Similar Technologies

We use cookies and other tracking technologies to:

  • Store your preferences and enhance your browsing experience on the Site.
  • Understand how visitors interact with https://sullivanmovingservices.com so we can improve performance and usability.
  • Protect the Site and prevent fraudulent activity.

You can manage or disable cookies through your browser settings at any time. Keep in mind that disabling cookies may affect how certain features work.

5. When We Share Your Information

We only share your information in these limited situations:

  • With trusted third-party providers (payment processors, hosting services, analytics tools, and communication platforms) who must follow strict confidentiality and security rules.
  • With moving crews, subcontractors, or partner companies only as needed to complete the Services you requested.
  • When required by law, regulation, court order, or government authority.
  • In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information. If any data sharing qualifies as a “sale” or “sharing” under applicable privacy laws, we will respect your opt-out choices.

6. Data Security

We apply reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. How Long We Keep Your Information

We retain your personal information only as long as needed to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once retention is no longer required, we delete or anonymize the data.

8. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your information (subject to certain exceptions)
  • Object to or restrict specific types of processing
  • Opt out of marketing messages or certain data sharing

To exercise any of these rights, please reach out using the contact information below. We may need to verify your identity before processing your request.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or by contacting us at [email protected].

9. Children’s Privacy

Our Site and Services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Links to Other Websites

https://sullivanmovingservices.com may contain links to third-party websites that we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

11. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on https://sullivanmovingservices.com with a new “Last updated” date. By continuing to use the Site after changes take effect, you accept the updated Privacy Policy.

12. How to Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

  • By phone:
  • By email: [email protected]
  • Through the contact form on https://sullivanmovingservices.com